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Problem with DVD purchase online
21/04/11 10:42:52

I recently purchased some DVD from your online store, but did not get any confirmation or tracking number for the purchase. I think I placed the order on 4/14/11 and haven't received anything as of today (4/21/11).  Other websites would e-mail any relevant information about the purchase. It is a business transaction and the customer should get a copy of receipt via e-mail. Please make improvement. Thanks.
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Name: Hotpoem10
Answer num: 1
23/04/11 03:42:09

This is strange; let me check into it, and I'll get back to you about it soon.

Name: Kristen
Answer num: 2
25/04/11 13:13:41

Dear Hotpoem10:

Please write to me at: Calvin@KristenBjorn.com and I will look into the status of your order.  Please provide me the order # if you have it, if not just your email address will do.  The system is automated with the confirmation letters and automatically sends to the email address provided during the checkout process.  Perhaps something was entered in error.

Name: Antonio
Answer num: 3
25/04/11 13:16:34

Dear Hotpoem10:

Please write to me at: Calvin@KristenBjorn.com and I will look into the status of your order.  Please provide me the order # if you have it, if not just your email address will do.  The system is automated with the confirmation letters and automatically sends to the email address provided during the checkout process.  Perhaps something was entered in error.

Name: Antonio